Question by Blahdeblah: Should I go to DEPARTMENT OF FAIR TRADING over this? (Australian legal advice sought)?
Just want some advice.
Planning a trip to England in April; had been hunting for cheap flights online. Found some for $ 1600 return, so approached a travel agent to see if they could better the deal.
The agent offered $ 1500, so I took them up on the deal.
I arranged to pay for the tickets a couple of days later.
Went in to the agents and paid the $ 1500, signed the dotted line, etc, etc, was given my itinerary. All seemed good.
HOWEVER…
The next morning the agent rang and said the airline had canceled my tickets because ‘the offer had expired’. They said they had found me another flight, which would total roughly $ 1800 +.
I rang the airline direct and asked about the canceled tickets. They said that the seats were still available and that they had me on the system and that it was the agent who had canceled my tickets.
So, my question is, as it stands, because of professional error I stand to have to fork out a stack of extra cash.
Should I fight this one or no leg to stand on?
Best answer:
Answer by mary L
I would fight it if i was you
I think what they may be doing is called Bait and Switch
eg you see in a paper the price of something and you go to buy it when you get there the price is higher or there are no more in stock
The company selling this has to say that they have only 10 of those items to sell……so if you was to go in and there where none left you would know before hand that there was only 10 on sale
What do you think? Answer below!
Should I go to DEPARTMENT OF FAIR TRADING over this? (Australian legal advice sought)? is a post from: Merchant Services